FAQ - Return Policies – StencilsLab Wall Stencils
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FAQ - Return Policies

We offer a refund on all orders except for custom-made products.
You have to contact us no longer than 14 days after you receive the item; otherwise, we won't be able to proceed with a return.
The product must be unused and with original packaging.
Buyer must pay for return shipping charges.
We can return only the item cost.
We cannot return shipping charges due to the third party shipping company.

Even we offer a Free Shipping on items; we have to pay for it, thus why the shipping cost will be deducted from the amount. Additionally, we will deduct 10% as a restocking fee.

Use contact us page to file your return.